PURCHASING INFO
MADE TO ORDER
Each piece is made to order as an effort to avoid mass-production. It will take approximately 2-4 weeks for your order to be delivered once your purchase is processed. We put love and care into each piece and approach the designs as if they are a pieces of art. Some of our jewelry pieces are heavy in weight and may feel uncomfortable when worn. Legacy is not liable for any physical harm that may occur once delivered.
*Please note that production may be delayed due to Covid-19.
INTERNATIONAL SHIPPING
Our items are uniquely crafted. The actual materials and colors can be slightly different from the pictures on the website. All sales will be final and as-is. We are glad to discuss any issues with the items and try to find an amicable solution.
We will send you shipping confirmation and tracking number via email once your package is on its way.
Please note that international shipments may be subject to import tax upon arrival at their destination. You will be responsible for import duties, fees and taxes upon delivery of your international order. We suggest contacting your local customs office for additional information on these charges.
Legacy is NOT responsible for customs fees, taxes and any stolen or lost items upon arrival.
Delivery may be delayed due to Covid-19.
PAYMENT
Accept all major debit and credit cards from customers in every country. Visa Mastercard, American Express, Discover, JCB, Diners Club.
RETURNS & EXCHANGES
All sales are final and sold as-is. Please make sure to check your size prior to placing your order. If there is any issues with items, we are glad to discuss with you and try to find an amicable solution.
If you need to cancel within 24 hours of placing your order, please describe the circumstances and contact us. Under any circumstances, please note that the refund procedure will be subject to processing fee. This fee is paid to Stripe. Within US: 2.9% of the price paid + 30¢. International cards: 3.9% of the price paid + 30¢. !!!!!!!!!!!!!!!!!!!!!!!
JEWELRY CARE
Wear: You can avoid tarnish by wearing your jewelry often. The oils in your skin will “clean” the silver and keep it looking shiny.
Avoid exposure: Contact with household chemicals, perspiration, rubber, chlorinated water, or any substances which contain sulfur (e.g., mayonnaise, eggs, mustard, onions, latex, wool), will cause corrosion and tarnish — so it’s a good idea to remove silver jewelry when doing household chores. Direct sunlight also causes silver to tarnish, so be sure to take off your silver jewelry before you go swimming and sunbathing.
Lotions, cosmetics, hair spray and hair products, and perfumes are also “enemies” of silver and will accelerate tarnishing. There’s a reason generations of women have been getting dressed with jewelry last, as a finishing touch.
Storage: As exposure to air tarnishes it, storing silver in airtight plastic bags with anti-tarnish strips is a great preventative measure. Just make sure you don’t store multiple jewelry pieces in the same bag: silver is a soft metal, so the individual pieces can scratch each other. Link or chain bracelets should be kept unclasped or unhooked to prevent scratching as well. If you can’t use plastic bags, try to make sure that the storage area has low humidity. You can also place a piece of chalk, a packet of activated charcoal, or a container of silica gel in the storage area to minimize tarnish.
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